Frequently Asked Questions (FAQs)

Please fill out the CSU Chancellor's Office Canvas Course Request Form.

All program coordinators who host online courses through the CSU Chancellor's Office Canvas instance will be enrolled in the CSU Systemwide Online Course Coordinator (SOCC) course with the opportunity to become SOCC Certified.

In this course you will learn now to create participant accounts.

Please email ats@calstate.edu to request enrollment into the SOCC course.

All program coordinators who host online courses through the CSU Chancellor's Office Canvas instance will be enrolled in the CSU Systemwide Online Course Coordinator (SOCC) course with the opportunity to become SOCC Certified.

In this course you will learn now to add participants to your course.

Please email ats@calstate.edu to request enrollment into the SOCC course.

Complete the CSU Digital Credential Request Form.

Create A Canvas Badges (Formerly Badgr) Account

• Go to https://badgr.com/auth/signup This link will take you to an external website in a new tab. and sign up using the email address you used to log in to this course.
• Your Digital Badge and Certificate are associated with the email used in your course.
• Create an account now so you can accept your credential at the end of the workshop. 

Already Have A Canvas Badges (Formerly Badgr) Account?  

• If you already have a Canvas Badges account that uses the same email address you used to log into your course you are all set!  
• If your Canvas Badge account uses a different email address than the one associated with your course, please read “Managing Your Canvas Badges/Credentials Account This link will take you to an external website in a new tab.” and follow the instructions to add multiple email addresses.

You will receive your digital credential when:

1. You complete your online course and meet the earning criteria, OR
2. When your course/program coordinator confirms your completion and manually issues the badge. 

Please email your program coordinator if you have completed the course requirements but have not received your badge.

If you host an online course through the CSU Chancellor's Office you will be enrolled the  CSU Systemwide Online Course Coordinator (SOCC) course and you will have the opportunity to take the course to obtain your SOCC Certification.

All program coordinators who host online courses through the CSU Chancellor's Office Canvas instance will be enrolled in the CSU Systemwide Online Course Coordinator (SOCC) course with the opportunity to become SOCC Certified.

Please email ats@calstate.edu to request enrollment into the SOCC course.